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PlanIT and PTL Certified Test Team Lead

This course provides a solid platform if you are currently in or looking to move into a leadership role.

Designed for test managers and senior testers looking to develop their leadership skills, specifically around resourcing and managing a test team.

This course covers essential skills including communication, conflict resolution, appraisal and training. Also, you’ll learn about test plan implementation, estimation, change management, incident management and test completion reporting. This course is all about upgrading your leadership skills to secure your position in the industry and attain promotions to leadership roles.

TARGET AUDIENCE

  • This course has no prerequisites This course has no prerequisites
  • Test Managers, Project Managers and IT Managers looking to improve their leadership skills specifically around managing a test team.
  • Senior test professionals moving into a leadership role wanting to gain the skills necessary to undertake their test management position
  • Learn how to form a good test team and manage an existing team
  • Gain effective communication techniques
  • Identify and resolve conflict
  • Develop review, delegation, coaching and mentoring skills
  • Understand how to use a test strategy to manage the test process and report on test activity
  • What needs managing?
  • The test team
  • Communication skills
  • Conflict resolution
  • Appraisals & Training
  • How to use a test strategy
  • Documentation reviews
  • The test process
  • Entry and exit criteria
  • Metrics for estimation and progress
  • Incident management
  • Reporting
  • Addressing common mistakes and issues
  • Art Personality Test
  • Conflict resolution
  • Documentation reviews
  • Entry criteria
  • Exit criteria
  • Incident management
  • Interviewing techniques
  • Metrics for estimation
  • Personality assessment
  • Process improvement
  • Quality control
  • Reporting
  • Risk reduction
  • Test activities
  • Test metrics and management
  • Test plan
  • Test process
  • Test strategy
  • Training budgeting
  • V-Model
  • Verbal skills